General Terms and Conditions – HOLYCOWDAIRY
1. Introduction
Welcome to HOLYCOWDAIRY. These General Terms and Conditions govern the use of our website and the purchase of our 100% pure, fresh Paneer and Ghee for B2B customers. By placing an order with us, you agree to comply with the following terms.
2. Company Information
HOLYCOWDAIRY operates as a B2B supplier, providing premium-quality dairy products to restaurants, wholesalers, supermarkets, retail stores, and takeaway shops across the Netherlands, Belgium, and Germany.
3. Products & Availability
Our products include:
✔ Fresh Paneer – Available in pre-cut cubes and blocks of 500g and 1kg.
✔ Pure Ghee – Crafted from high-quality butter with no additives.
All products are subject to availability. HOLYCOWDAIRY reserves the right to modify product specifications without prior notice.
4. Orders & Payments
- Orders can only be placed by registered B2B customers.
- All prices are exclusive of VAT and subject to change without notice.
- Payments must be completed according to the agreed payment terms. Late payments may result in additional fees or order cancellations.
5. Shipping & Delivery
- HOLYCOWDAIRY ensures timely delivery to all business locations within the Netherlands, Belgium, and Germany.
- Delivery times are estimated and may vary due to unforeseen circumstances.
- Customers are responsible for providing accurate delivery information. Incorrect details may result in additional shipping costs.
6. Returns & Refunds
- Due to the perishable nature of our products, returns are only accepted in cases of product defects or quality concerns.
- Refunds or replacements will be processed after proper investigation and approval by HOLYCOWDAIRY.
7. Liability & Warranties
- HOLYCOWDAIRY guarantees that all products meet high-quality standards. However, we are not liable for any indirect or consequential damages resulting from the use of our products.
- Customers must store products according to recommended guidelines to ensure freshness.
8. Intellectual Property
All content, branding, and product information on the HOLYCOWDAIRY website are protected by copyright and may not be used without permission.
9. Privacy & Data Protection
We respect your privacy and handle customer data in accordance with GDPR regulations. Personal and business information is only used for order processing and communication purposes.
10. Amendments & Governing Law
- HOLYCOWDAIRY reserves the right to modify these Terms & Conditions at any time.
- These terms are governed by Dutch law. Any disputes will be resolved in the courts of the Netherlands.